Data treatment
Privacy policy
1. USER INFORMATION
Who is the controller of your personal data?
BLUE EYES IBIZA GROUP SL is the CONTROLLER of the USER's personal data and informs him/her that these data shall be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and the Organic Law 3/2018 of 5 December (LOPDGDD).
Why do process your personal data?
To maintain a commercial relationship with the user. The planned processing operations are:
Sending commercial advertising communications by email, fax, SMS, MMS, social networks or by any other electronic or physical means, present or future, that make it possible to carry out commercial communications. These communications will be made by the CONTROLLER and will be related to their products and services, or those of their partners or suppliers with whom they have reached a promotion agreement. In this case, the third parties will never have access to personal data.
Conduct market research and statistical analysis.
Processing orders, requests, respond to queries or any type of request made by the USER through any of the contact methods available at the CONTROLLER's website.
Send the online newsletter on news, offers and promotions in our activity.
Why can we process your personal data?
Because the processing is legitimised by article 6 of the GDPR as follows:
With the USER's consent: sending commercial communications and the newsletter.
In the legitimate interest of the CONTROLLER: conduct market research, statistical analysis, etc. and process orders, requests, etc. at the request of the USER.
For how long will we keep your personal data?
Data shall be stored for no longer than is necessary to maintain the purpose of the processing or for as long as there are legal prescriptions dictating their custody, and when such purpose is no longer necessary the data shall be erased with appropriate security measures to ensure the anonymization of the data or their complete destruction.
¿To whom do we disclose your personal data?
No communication of personal data to third parties is foreseen except, if necessary for the development and execution of the purposes of the processing, to our suppliers of services related to communications, with which the CONTROLLER has signed the confidentiality and data processor contracts required by current privacy regulations.
What are your rights?
The rights of the USER are:
Right to withdraw consent at any time.
Right of access, rectification, portability and erasure of your data and the limitation or objection to their processing.
The right to file a claim with the Spanish Supervisory Authority (www.aepd.es) if you consider that the processing does not comply with the current legislation.
Contact information for exercising rights:
BLUE EYES IBIZA GROUP SL. Calle Agapito Llobet, 17, Bajos - 07800 Ibiza (Illes Balears).
Email: info@blueeyesibiza.com
2. COMPULSORY OR OPTIONAL NATURE OF THE INFORMATION PROVIDED BY THE USER
The USERS, by marking the corresponding boxes and entering data in the fields, marked with an asterisk (*) in the contact form or download forms, acceptexpressly and in a free and unequivocal way that their data are necessary for the supplier to meet their request, voluntarily providing their data in the remaining fields. The USER ensures that the personal data provided to the CONTROLLER are true and is responsible for communicating any changes tothem.
The CONTROLLER informs that all data requested through the website are mandatory, as they are necessary for the provision of an optimal service to the USER. In the event that not all of the data is provided, there is no guarantee that the information and services provided will be completely adapted to the User's needs.
3. SECURITY MEASURES
That in accordance with the provisions of the current regulations on the protection of personal data, the CONTROLLER is complying with all the provisions of the GDPR and LOPDGDD regulations for processing the personal data for which they are responsible, and is manifestly complying with the principles described in Article 5 of the GDPR, by which they are processed in a lawful, fair and transparent manner in relation to the data subject and appropriate,relevant and limited to what is necessary in relation to the purposes for which they are processed.
The CONTROLLER guarantees that all appropriate technical and organisational policies have been implemented to apply the security measures established by the GDPR and LOPDGDD in order to protect the rights and freedoms of USERS and has communicated the appropriate information for them to be able to exercise them.
For more information about privacy guarantees, you can contact the CONTROLLER BLUE EYES IBIZA GROUP SL. Calle Agapito Llobet, 17 Bajos - 07800 Ibiza (Illes Balears). Email: info@blueeyesibiza.com
General terms and conditions
This contractual document shall govern the purchasing and delivery of products and services through the website blueeyesibiza.com, property of BLUE EYES IBIZA GROUP SL, hereinafter the PROVIDER.
Accepting this document implies that the USER:
- Has read and understood the above.
- Is a person with sufficient capacity to enter into contract.
- Assumes all obligations set forth herein.
These conditions will be valid indefinitely and applicable to all orders submitted through the PROVIDER's website.
The PROVIDER informs that the business is liable and understands the current laws of the countries to which it sends its products and reserves the right to unilaterally modify the conditions, without affecting the goods or promotions acquired prior to the modification.
Identity of the contracting parties
On one part, the supplier of the goods or services contracted by the USER, BLUE EYES IBIZA GROUP SL, whose registered address is at Calle Agapito Llobet, 17 - 07800 Ibiza (Illes Balears), TIN B06808950 and telephone number for customer/USER service 608720304.
And on the other part, the USER, registered on the website by means of a user name and password, who is fully liable for the use and safeguarding ofwhich and for the truthfulness of the personal data submitted to the PROVIDER.
Contracting procedure
The USER, in order to access the services or products offered by the PROVIDER, must fill out a form or send an email. For this reason, the USER must freely and voluntarily provide the personal data required, which will be processed in accordance with the provisions of Regulation (EU) 2016/679 of 27 April (GDPR) and the Organic Law 3/2018 of 5 December (LOPDGDD), as detailed in the Legal Notice and Privacy Policy found on this website.
1. GENERAL CONTRACTING CLAUSES
Unless otherwise stipulated in writing, placing an order with the PROVIDER shall imply the acceptance by the USER of these legal terms and conditions. No stipulation made by the USER may differ from those made by the PROVIDER unless expressly accepted in advance and in writing by the PROVIDER.
2. COMPLAINTS
Any complaint that the USER deems appropriate should be dealt with as soon as possible, and can be made by contacting the following contactaddresses:
Postal address: BLUE EYES IBIZA GROUP SL, Calle Agapito Llobet, 17 - 07800 Ibiza (Illes Balears) Telephone: 608720304
Email: info@blueeyesibiza.com
3. COMPETENCY
The USER may not assign, transfer or transmit the rights, responsibilities and obligations agreed in the purchase.
If any of the terms and conditions are considered null or impossible to fulfil, the validity, legality and fulfilment of the remaining terms and conditions shall not be affected or modified in any way.
The USER declares to have read, understood and accepted these General Terms and Conditions in their entirety.
4. GENERAL INFORMATION OF THE OFFER
All sales and deliveries made by the PROVIDER are subject to these General Terms and Conditions.
No modification, alteration or agreement contrary to the Commercial Proposal of BLUE EYES IBIZA GROUP SL or stipulated herein shall take effect, unless expressly agreed in writing and signed by the PROVIDER, in which case, these particular agreements shall prevail.
Given the continuous technical advances and product improvements, the PROVIDER reserves the right to modify its specifications with respect to the information provided in its advertisements, as long as this does not affect the value of the products offered. These changes shall also apply in the event that, for any reason, the possibility of supplying the products offered is affected.
5. PRICE AND PERIOD OF VALIDITY OF THE OFFER
The prices indicated for each product not include Value Added Tax (VAT) or any other applicable taxes. These prices, unless expressly stated otherwise, do not include any other additional services and attachments to the product or service purchased.
The prices applicable to each product are those published on the website and shall be shown in Euros. The USER accepts that the economic valuation of some of the products may vary in real time.
Before making your purchase, you can check all details of the estimate online: items, quantities, price, availability, charges, discounts, taxes and the total amount of the purchase. Prices may change daily as long as the order has not been placed.
Once the reservation is made, the prices will be maintained whether there are changes or not.
Any payment made to the PROVIDER entails sending an invoice in the name of the registered USER or of the company name that they indicated while placing the order. This invoice will be sent to the email address provided by the USER.
For any information about the order, the USER may contact the PROVIDER's customer service by calling 608720304 or by emailing info@blueeyesibiza.com.
6. FORMAS DE PAGO
- Bank transfer.
- Credit card: Visa, Mastercard not fees applied. AMEX additional fee of 5%.
7. PURCHASE PROCESS
The USER must fill in the request form or send an email to info@blueeyesibiza.com to verify that the product that he wishes to contract is available on the selected dates, once the PROVIDER has confirmed its availability, he will send him a payment link With credit card or account number for bank transfer 50% of the total cost to make the reservation. The remaining 50% will be made the same day of the reservation.
Once the reservation is processed, the PROVIDER instantly sends an email with the confirmation.
8. GUARANTEES
All the products offered by BLUE EYES IBIZA GROUP SL have a rental license, insurance and safety equipment.
BLUE EYES IBIZA GROUP SL describes the details, technical characteristics and photographs of the products provided, so that it is not bound by these public statements.
BLUE EYES IBIZA GROUP SL will respond to the USER for any lack of conformity that exists at the time of delivery of the product.
CANCELACION POLICY 2024
The booking will be confirmed once payment of 100% of the total amount of the rental has been received.
Any pending amount must be paid before delivery. In case the product is cancelled, the following refunds on the fee will be applied:
FULL REFUND: all bookings cancelled within 15 days prior to departure
REFUND OF 75%: all bookings cancelled within 14 and 7 days prior to departure
REFUND OF 50%: all bookings cancelled within 7 days and 48 hours prior to departure
REFUND OF 25%: all bookings cancelled within 48 hours and the time of departure.
NO REFUND: When the client does not show up
Cookies
Cookies are files that can be downloaded to your computer through web pages. They are tools that play an essential role in the provision of numerous services of the information society. Among others, they allow a web page to store and retrieve information about the browsing habits of a user or its team and, depending on the information obtained, they can be used to recognize the user and improve the service offered.
TYPES OF COOKIES:
COOKIES USED ON THE WEB:
The following identifies the cookies that are being used in this portal, as well as their type and function: A technical cookie called PHPSESSID necessary for correct navigation through web pages. Google Analytics cookies, a web analytics service developed by Google, which allows the measurement and analysis of navigation on web pages. In your browser you can see 4 cookies from this service. According to the previous typology, these are own, session and analysis cookies. You can find more information in this regard and disable the use of these cookies at: http://www.google.es/intl/es_ALL/analytics/learn/privacy.html No information on your personal data is obtained through web analytics guaranteeing the protection of the privacy of the people who browse the web. The information obtained is relative to the number of users accessing the web, the number of page views, the frequency and repetition of visits, their duration, the browser used, the operator that provides the service, the language, the terminal you use, or the city to which your IP address is assigned. Information that enables a better and more appropriate service by this portal.
HOW TO MODIFY THE CONFIGURATION OF COOKIES:
You can restrict, block or delete cookies from this site or any other web page, using your browser. In each browser the different operation, the Help function will show you how to do it.
Internet Explorer: http://windows.microsoft.com/es-xl/internet-explorer/delete-manage-cookies#ie="ie-10 "
FireFox: https://support.mozilla.org/es/kb/Delete%20cookies
Chrome: https://support.google.com/chrome/answer/95647?hl="es "
Legal warning
BLUE EYES IBIZA GROUP SL, the person responsible for the website, hereinafter the CONTROLLER, makes this document available to users, which is intended to comply with the obligations provided in Act 34/2002 of 11 July, on Information Society and Electronic Commerce Services (LSSICE), Spanish Official State Journal No. 166, as well as informing all website users of the conditions of use.
Any person who accesses this website acquires the status of user, and as such undertakes to strictly observe and comply with the provisions provided herein, as well as any other applicable legal clause.
BLUE EYES IBIZA GROUP SL reserves the right to modify any type of information that may appear on the website, and is not obliged to give prior notice or inform users of such obligations, with publication on the website of MATEO RIERA SAAVEDRA being understood as sufficient.
1. IDENTIFICATION DATA
Domain name: blueeyesibiza.com
Commercial name: BLUE EYES IBIZA GROUP SL
Company name: BLUE EYES IBIZA GROUP
TIN: B06808950
Registered address: Calle Agapito Llobet 17, Bajos. 07800 Ibiza (ILLES BALEARS)
Telephone: 608720304
email: info@blueeyesibiza.com
Registered in the Registry (Commercial/Public):
2. INTELLECTUAL AND INDUSTRIAL PROPERTY RIGHTS
The website, including but not limited to its programming, editing, compilation and other elements necessary for its operation, the designs, logos, text and/or graphics, are owned by the CONTROLLER or, if applicable, they expressly holds a license or an express authorisation by the authors. All website contents are duly protected by intellectual and industrial property laws, and are registered in the corresponding public registries.
Regardless of their intended purpose, the total or partial reproduction, use, exploitation, distribution and commercialisation, requires in any case the prior written authorisation from the CONTROLLER. Any unauthorised use is considered a serious breach of the author'sintellectual or industrial property rights. The designs, logos, text and/or graphics not belonging to the CONTROLLER and which mayappear on the website, belong to their respective owners who are liable for any possible dispute that may arise regarding them. TheCONTROLLER expressly authorises third parties to redirect to the specific content of the website, and in any case to redirect to the mainwebsite of blueeyesibiza.com.
The CONTROLLER acknowledges the corresponding intellectual and industrial property rights in favour of their owners, and any mention or appearance on the website does not imply the existence of any rights or responsibility whatsoever over them, nor does it imply any endorsement, sponsorship or recommendation by the website.
Comments regarding any possible breach of intellectual or industrial property rights, as well as regarding the contents of the website, can be made by contacting info@blueeyesibiza.com.
3. EXEMPTION FROM LIABILITY
The CONTROLLER is exempt from any type of liability derived from the information published on their website whenever this information has been manipulated or introduced by a third party not related to the CONTROLLER.
Use of Cookies
This website uses technical cookies (small files with information that the server sends to the computer of the website user) in order to carry out certain functions considered necessary for the correct functioning and preview of the website. In any case, the cookies used are temporary, with the sole purpose of making navigation of the site more efficient, and disappear at the end of theuser's session. Under no circumstances do these cookies themselves provide personal data and will not be used for the collection of such data.
Through using cookies, it is also possible for the server where the website is located to recognise the browser used by the user in order to make navigation easier, allowing, for example, users who have previously registered to access the areas, services, promotions or contests reserved exclusively for them without having to register on each visit. They may also be used to measure theaudience or traffic parameters, monitor the progress and number of entries, etc. In these cases, the cookies used are technically non-essential but beneficial to the user. This website will not install non-essential cookies without previous user consent.
We use our own cookies and third-party cookies for analytical purposes and to display personalised advertising based on a profiledrawn from your browsing habits (e.g. pages visited). All users who visit the website are informed of the use of these cookies by means of a floating banner. If its use is accepted, the banner will disappear, although it is possible to revoke consent and to obtain more information at any time by consulting our Cookies Policy.
The browser may be configured by the user to alert them of the reception of cookies and to prevent their installation on their computer. For further information, please consult the instructions of your browser.
Link policy
The user of this website may be redirected to content from third party websites. Since the CONTROLLER cannot alwayscontrol the contents of third party websites, they do not assume any type of responsibility with respect to said contents. In any case, theCONTROLLER will immediately remove any content that may be in breach of national or international laws, morality or public order, and will immediately remove the redirection to this website, informing the competent authorities of the content in question.
The CONTROLLER will not be responsible for the information and content found, including but not limited to, in forums, chats, bloggenerators, comments, social networks or any other means that allows third parties to publish content independently on the website of the CONTROLLER. However, and in accordance with Acts 11 and 16 of the LSSICE, third party content is made available to all users, authorities, and law enforcement bodies collaborating directly on the withdrawal or blocking of all content that may affect or violate national or international law, third party rights or public morals and public order. In the event that the user considers there to be any content on the website that could be considered as such, please notify the website administrator immediately.
This website was revised and tested to enable its correct functioning. In principle, proper functioning can be guaranteed 365 days ayear, 24 hours a day. However, the CONTROLLER does not rule out the
possibility of there being certain programming errors, or that force majeure, natural disasters, strikes or similar circumstances mayoccur that make accessing the website impossible.
IP Addresses
The website servers can detect automatically the IP address and the domain name used by the user. An IP address is a numberassigned automatically to a computer when connected to the Internet. All of this information is recorded in a duly registered system log on the server that allows the subsequent processing of the data in order to obtain only statistical measurements that show us thenumber of page hits, the number of visits made to the web servers, the order of visits, the access point, etc.
4. APPLICABLE LAW AND JURISDICTION
Spanish law, to which the parties expressly submit themselves, will apply to all disputes or questions related to this website or the activities carried out on it, and the Courts and Tribunals closest to Ibiza shall be responsible for the resolution of all conflicts arising from or related to its use.
General conditions of reservation
CANCELACION POLICY 2023
The boat charter will be confirmed once payment of 50% of the total amount of the rental has been received.
Any pending amount must be paid before boarding the vessel. In case the boat charter is cancelled, the following refunds on the charter fee will be applied:
FULL REFUND: all bookings cancelled within 15 days prior to departure.
REFUND OF 75%: all bookings cancelled within 14 and 7 days prior to departure.
NO REFUND: all bookings cancelled within 7 days and the time of departure.
BAD WEATHER CONDITIONS
In case of bad weather conditions on the charter date, the client will receive a full refund or will be able to reschedule the charter based on availability. The clause of ‘’bad weather conditions’’ will be applied in case of wind gusts of 25 knots, waves of 1.5 metres or more, heavy rain at the time of departure or forecasted for the rest of the day. The captain and the boat managing company also have the right to cancel the charter in case safety of the passengers cannot be guaranteed due to bad weather conditions.